Privacy Policy
Effective February 10, 2025
At Clickterria, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and safeguard the data you provide when you use our services.
What Information We Collect
We gather personal information when you interact with our platform, which may include:
- Information You Provide Directly: such as your name, email address, phone number, physical adress, payment details.
- Automatically Collected Data: including IP address, device information.
- Third-Party Sources: data from trusted partners like payment processors to support your transactions and improve our services.
When we gather your personal data, we will clearly explain why we need it. We protect your information with reasonable safeguards against loss, theft, unauthorized access, or misuse.
Why We Collect Your Information
We only collect personal data that helps us:
- deliver and improve our services
- manage your account
- process payments
- protect you and our platform from fraud or abuse
- communicate important information
- meet legal and regulatory obligations
How We Protect Your Data
We use reasonable safeguards to protect your data from loss,
unauthorized use, or alteration.
These include:
- Encryption: Sensitive data, such as payment details, are transmitted securely using industry-standard encryption (e.g., TLS).
- Access controls: Only authorized personnel with a business need can access your personal information.
- Regular security audits: We periodically test our systems and security processes to identify and fix vulnerabilities.
- Data minimization: We collect only the information we need to provide our services, reducing risk.
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Secure storage:
Your data is stored in secure environments with firewalls and other safeguards in place. We also encourage you to keep your account password secure and notify us if you suspect unauthorized activity.
GDPR Compliance
Clikterria is fully committed to complying with the General Data Protection Regulation (GDPR) (EU) 2016/679, which governs the collection, processing, and storage of personal data of individuals located within the European Economic Area (EEA). We collect and process your personal data only with a lawful basis, such as your consent, a contractual obligation, or another legitimate interest that does not override your fundamental rights and freedoms. We have implemented appropriate technical and organizational measures to ensure a high level of data security, including encryption, access controls, and secure storage systems to protect your data from unauthorized access or disclosure. Under the GDPR, you have specific rights, including the right to access your personal data, correct inaccuracies, request deletion of your data, restrict or object to certain processing, and request data portability in a commonly used, machine-readable format. You may also withdraw consent at any time where processing is based on your consent, without affecting the lawfulness of processing carried out before withdrawal. We have appointed a team responsible for handling data protection inquiries and ensuring compliance with data protection laws. If you believe your data rights have been violated, you have the right to lodge a complaint with your local Data Protection Authority. For questions, concerns, or requests related to exercising your GDPR rights, you can reach our team at [email protected]. We will respond to any such requests in line with applicable laws and within a reasonable timeframe. Clickterria remains committed to transparency, accountability, and protecting your privacy as required by GDPR and other relevant data protection frameworks.
Changes to Policy
Clikterria reserves the right to update or modify the Privacy Policy at any time. When changes occur, the revised policy with an updated “Effective Date” will be posted on this page. It is your responsibility to review the policy regularly. Continued use of the services after changes have been made signifies your acceptance of the updated terms. For any major changes, we will provide at least two weeks’ advance notice before they become effective.
Need assistance?
You can reach us via:
Our support team is available Monday to Friday, 8 AM to 4 PM (GMT), and will do their best to help you and answer any questions within 48 hours on weekdays.